IssueTrak

Sold by : IssueTrak Inc.

What is IssueTrak?

IssueTrak - a powerful software solution specifically designed for IT service desk use. With its user-friendly interface, customizable business rules, and reliable support, IssueTrak helps boost productivity, efficiency, and accountability. Simplify your customer support operations and improve customer satisfaction with the streamlined management of personnel and processes.

IssueTrak Resources

IssueTrak Pricing

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Company Details

Company Name : IssueTrak Inc.
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Key Features of IssueTrak

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Email Integration
  • Reporting And Analytics
  • Sla Management
  • Asset Management
  • User Management
  • Mobile Access
  • Self Service Portal
  • Task Management
  • Escalation Rules
  • Custom Fields
  • Active Directory Integration
  • Api Access
  • Multi Site Support
  • Change Management
  • Survey Tools
  • Time Tracking
  • Self Service Portal
  • Live Chat System
  • Surveys & Feedback
  • Alerts/escalation
  • Automated Routing
  • Inbox Queue Management
  • Help Desk Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
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Alternatives of IssueTrak

IssueTrak FAQ's

The top 5 features of IssueTrak include:

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Email Integration

IssueTrak supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

IssueTrak serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of IssueTrak are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

IssueTrak is available exclusively in English, providing a streamlined experience for English-speaking users.

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