InvGate Service Desk

Sold by : InvGate

What is InvGate Service Desk?

InvGate Service Desk is a ITSM solution that simplifies ticket management and automates workflows, making it an ideal choice for highly efficient teams. With its advanced customization options, AI technology, and all-in-one platform, it boosts service delivery and streamlines asset management. Say goodbye to manual processes and hello to seamless efficiency with InvGate Service Desk.

InvGate Service Desk Resources

InvGate Service Desk Pricing

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Company Details

Company Name : InvGate
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Key Features of InvGate Service Desk

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Automations
  • Reporting And Analytics
  • Asset Management
  • Change Management
  • Problem Management
  • Incident Management
  • Service Catalog
  • Email Integration
  • Mobile Access
  • Customizable Dashboards
  • Workflow Management
  • User Management
  • Third Party Integrations
  • Multi Language Support
  • Role Based Access Control
  • Survey And Feedback
  • Knowledge Management
  • Project Management
  • Self Service Portal
  • Customizable Branding
  • Automated Routing
  • Contract Management
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Configuration Management
  • Multi Channel Communication
  • Release Management
  • Asset Tracking
  • Document Storage
  • Knowledge Base Management
  • It Asset Management
  • Contract/license Management
  • Alerts / Escalation
  • Ticket/issue Tracking
  • Availability Management
  • Release & Deployment Management
  • Service Reporting

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English,French,Spanish

Description

InvGate Service Desk offers a comprehensive range of features to streamline your service management processes. From user self-service and integrated asset management to customizable interfaces and interactive dashboards, our software has everything you need. Other standard features include ticketing functionality, advanced analytics, workflow automation, a knowledge base, SLA management, approval management, time tracking, customer feedback tools, multi-department support, seamless e-mail integration, and gamification options to engage your team and drive productivity. With InvGate Service Desk, you can also import data from Active Directory and support multiple languages to cater to your global workforce. Furthermore, you can customize the software to reflect your company's brand and communicate important updates with breaking news notifications. Upgrade your service desk experience with InvGate.
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Alternatives of InvGate Service Desk

InvGate Service Desk FAQ's

The top 5 features of InvGate Service Desk include:

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Automations

InvGate Service Desk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

InvGate Service Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of InvGate Service Desk are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

InvGate Service Desk is available in multiple languages, including English, French, Spanish and more.

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