Intelligent Call Routing

Intelligent Call Routing

Sold by : DxO Labs

What is Intelligent Call Routing?

our advanced software solution, Intelligent Call Routing. Through advanced algorithms and real-time data analysis, it seamlessly directs incoming calls to the most suitable agent or department, optimizing customer service and improving overall satisfaction. With reduced wait times and enhanced efficiency, it guarantees an exceptional customer experience. See the difference in action with Intelligent Call Routing.

Intelligent Call Routing Pricing

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Company Details

Company Name : DxO Labs
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Key Features of Intelligent Call Routing

  • Automatic Call Distribution
  • Skill Based Routing
  • Interactive Voice Response
  • Real Time Analytics
  • Call Monitoring
  • Call Recording
  • CRM Integration
  • Omnichannel Routing
  • Priority Routing
  • Queue Management
  • Customizable Call Flows
  • Agent Scripting
  • Workforce Management
  • Call Back Option
  • Speech Analytics
  • Predictive Dialing
  • Voicemail Routing
  • Geographic Routing
  • Time Based Routing
  • Disaster Recovery

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Intelligent Call Routing FAQ's

The top 5 features of Intelligent Call Routing include:

  • Automatic Call Distribution
  • Skill Based Routing
  • Interactive Voice Response
  • Real Time Analytics
  • Call Monitoring

Intelligent Call Routing supports a variety of platforms including: Email.

Intelligent Call Routing serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Intelligent Call Routing are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Intelligent Call Routing is available exclusively in English, providing a streamlined experience for English-speaking users.

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