Intellicon

Intellicon

Sold by : Intellicon

What is Intellicon?

Intellicon, the ultimate contact center software designed to elevate customer interactions across all channels. With its advanced features including real-time analytics, customizable forms, and seamless integrations, Intellicon empowers agents to deliver personalized experiences and streamline business communications seamlessly. Experience enhanced efficiency and exceptional customer service with Intellicon.

Intellicon Resources

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Company Details

Company Name : Intellicon
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Key Features of Intellicon

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Omnichannel Support
  • Predictive Dialer
  • Skill Based Routing
  • Call Scripting
  • Workforce Management
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Tracking
  • Customer Feedback
  • Call Whispering
  • Call Barging
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
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Intellicon FAQ's

The top 5 features of Intellicon include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

Intellicon supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Intellicon serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Intellicon are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Intellicon is available exclusively in English, providing a streamlined experience for English-speaking users.

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