inConcert Allegro

inConcert Allegro

Sold by : inConcert

What is inConcert Allegro?

inConcert Allegro - a, cloud-based contact center solution that offers a complete integration of all customer communication channels. Powered by intelligent automation and real-time analytics, it boosts customer satisfaction while streamlining business operations. Seamlessly integrate with third-party apps for enhanced efficiency and engagement, elevating your customer experience to new heights.

inConcert Allegro Resources

inConcert Allegro Pricing

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Company Details

Company Name : inConcert
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Key Features of inConcert Allegro

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Reporting And Analytics
  • Skill Based Routing
  • Predictive Dialer
  • Call Scripting
  • CRM Integration
  • Workforce Management
  • Omnichannel Support
  • Quality Management
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Text To Speech
  • Speech Recognition
  • Agent Performance Metrics
  • Customizable Dashboards
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English,French,Italian,Portuguese,Romanian
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inConcert Allegro FAQ's

The top 5 features of inConcert Allegro include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Reporting And Analytics

inConcert Allegro supports a variety of platforms including: Email, Phone, Live Support, Tickets.

inConcert Allegro serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of inConcert Allegro are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

inConcert Allegro is available in multiple languages, including English, French, Italian, Portuguese, Romanian and more.

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