HelpDeskZ

Sold by : EvolutionScript

What is HelpDeskZ?

HelpDeskZ is a, intuitive PHP software designed to streamline your site's support process. Our powerful web-based support ticket system enables you to effortlessly receive and address customer queries and support issues through a interface. With easy translation options available, you can effectively assist customers in any language. Best of all, it's completely free to use.

HelpDeskZ Resources

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Company Details

Company Name : EvolutionScript
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Key Features of HelpDeskZ

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Canned Responses
  • Custom Fields
  • User Management
  • Department Management
  • Priority Levels
  • Status Tracking
  • File Attachments
  • Multi Language Support
  • Customizable Templates
  • Auto Responder
  • Ticket History
  • Search Functionality
  • Reporting And Analytics
  • Sla Management
  • Notifications
  • Role Based Access Control
  • Api Integration
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Live Chat System
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of HelpDeskZ

HelpDeskZ FAQ's

The top 5 features of HelpDeskZ include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Canned Responses
  • Custom Fields

HelpDeskZ supports a variety of platforms including: Email.

HelpDeskZ serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of HelpDeskZ are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

HelpDeskZ is available exclusively in English, providing a streamlined experience for English-speaking users.

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