Groove Help Desk

Sold by : Groove

What is Groove Help Desk?

Presenting Groove Help Desk - an adaptable and expandable solution for your help desk needs. With its customizable features and seamless integration, it provides reports and metrics to help you optimize your customer service. It remains hidden from your clients, allowing you to personalize the platform, while also offering transparent and straightforward pricing. It streamlines your email organization for efficient customer support, and accommodates your growing business.

Groove Help Desk Resources

Groove Help Desk Pricing

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Company Details

Company Name : Groove
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Key Features of Groove Help Desk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customer Portal
  • Live Chat
  • Automation Rules
  • Canned Responses
  • Reporting And Analytics
  • Team Collaboration
  • Customizable Branding
  • Sla Management
  • Multi Channel Support
  • Mobile App
  • Third Party Integrations
  • Custom Fields
  • Macros
  • Customer Satisfaction Ratings
  • Task Management
  • Internal Notes
  • Time Tracking
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of Groove Help Desk

Groove Help Desk FAQ's

The top 5 features of Groove Help Desk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Customer Portal
  • Live Chat

Groove Help Desk supports a variety of platforms including: Email.

Groove Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Groove Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Groove Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

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