Gladly Pricing, Features & More 2025

What is Gladly?

Gladly - the ultimate customer service solution that brings together all customer interactions across multiple channels. By equipping agents with advanced AI features, it streamlines processes and cultivates meaningful customer connections. With a proven track record of supporting renowned companies worldwide, Gladly is the go-to choice for seamless and efficient customer service.

Gladly Resources

Gladly Pricing

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Company Details

Company Name : Gladly Software, Inc

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Key Features of Gladly

Omnichannel Support
Customer Timeline
Self Service
Ivr
Call Routing
Knowledge Base
Customer Feedback
Reporting And Analytics
Integrations
Agent Scripting
Call Recording
Real Time Monitoring
Customizable Dashboards
Automated Workflows
Multi Language Support
Mobile App
Collaboration Tools
Role Based Access Control
Queue Management
Ai Powered Insights
Appointment Management
Self Service Portal
Surveys & Feedback
Blended Call Center
Call Logging
Call Scripting
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Live Chat
Real Time Chat
Interactive Voice Response
Alerts / Escalation

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Live Support,Training,Tickets

Languages Available : English

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Gladly FAQ's

What are the top 5 features of Gladly?

The top 5 features of Gladly include:

Omnichannel Support
Customer Timeline
Self Service
Ivr
Call Routing

What type of customer support does Gladly offer?

Gladly supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

What types of businesses does Gladly serve?

Gladly serves a wide range of businesses including SMBs, Enterprises.

Who are the primary competitors of Gladly?

The top three competitors of Gladly are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Gladly support?

Gladly is available exclusively in English, providing a streamlined experience for English-speaking users.

Gladly

What is Gladly?

Gladly Resources

Gladly Pricing

Company Details

Key Features of Gladly

Specifications

Alternatives of Gladly

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