Genesys DX

Genesys DX

Sold by : Genesys

What is Genesys DX?

Genesys DX – an innovative customer experience management software that utilizes advanced AI and automation to elevate industry standards. By streamlining processes and personalizing interactions, it not only increases efficiency but also enhances customer satisfaction and boosts operational excellence. Stay ahead of the game with Genesys DX.

Genesys DX Resources

Genesys DX Pricing

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Company Details

Company Name : Genesys
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Key Features of Genesys DX

  • Real Time Chat
  • Chatbot Integration
  • Co Browsing
  • File Sharing
  • Canned Responses
  • Visitor Tracking
  • Customizable Chat Widgets
  • Multilingual Support
  • Agent Scripting
  • Proactive Chat
  • Chat Routing
  • Analytics And Reporting
  • Mobile Sdk
  • CRM Integration
  • Knowledge Base Integration
  • Video Chat
  • Audio Chat
  • Screen Sharing
  • Queue Management
  • Surveys And Feedback
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Genesys DX FAQ's

The top 5 features of Genesys DX include:

  • Real Time Chat
  • Chatbot Integration
  • Co Browsing
  • File Sharing
  • Canned Responses

Genesys DX supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Genesys DX serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Genesys DX are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Genesys DX is available exclusively in English, providing a streamlined experience for English-speaking users.

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