Front

Front

Sold by : FrontApp, Inc.

What is Front?

Front is a customer operations solution designed to streamline and enhance support, sales, and account management processes. By integrating the best of help desk and email functionalities with automated workflows and real-time collaboration, Front simplifies communication with clients and enables teams to deliver exceptional service at scale.

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Company Details

Company Name : FrontApp, Inc.
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Key Features of Front

  • Shared Inboxes
  • Team Collaboration
  • Automated Workflows
  • Analytics And Reporting
  • CRM Integrations
  • Email Templates
  • Canned Responses
  • Customizable Tags
  • Sla Management
  • Mobile App
  • Multi Channel Support
  • Customer Profiles
  • Internal Comments
  • Collision Detection
  • Customizable Signatures
  • Third Party Integrations
  • Task Management
  • Customizable Views
  • Api Access
  • Real Time Notifications
  • CRM & Sales Dashboards
  • Email Integration
  • Help Desk
  • Appointment Management
  • Performance Metrics
  • Social Media Integration
  • File Sharing
  • Workflow Management
  • Surveys & Feedback
  • Dashboard
  • Analytics
  • Knowledge Base
  • Service Level Agreement (sla) Management
  • Customization
  • Communication Management
  • Video Content
  • Multi Channel Communication
  • Customer Engagement
  • Templates
  • Live Chat
  • Usage Tracking / Analytics
  • Reporting/analytics
  • Audio Content
  • Account Management
  • Personalization
  • Data Source Integrations
  • Alerts / Escalation
  • Team Assignments
  • Ticket/issue Tracking
  • Ticketing
  • Omnichannel

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
Software Integrations : ASB Telegram Bot,Dialpad,Drift,Flow.ai,JustCall,LiveWebinar,Postscript,Talkdesk,Twilio

Description

Front - a powerful communication software that transforms customer operations for teams. With a interface and real-time collaboration tools, Front centralizes all communication channels and streamlines processes for support, sales, and account management teams. Join over 8000 companies who trust Front to enhance client growth, reduce churn, and increase retention rates. Boost team efficiency with features like keyboard shortcuts, message templates, workflow automations, and more. Our secure platform is GDPR and SOC 2 compliant, ensuring the privacy and safety of user data. From permissions to daily backups, our administrators have complete control. Experience unparalleled customer operations with Front.
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Front FAQ's

The top 5 features of Front include:

  • Shared Inboxes
  • Team Collaboration
  • Automated Workflows
  • Analytics And Reporting
  • CRM Integrations

Yes, Front integrates seamlessly with:

  • ASB Telegram Bot
  • Dialpad
  • Drift
  • Flow.ai
  • JustCall
  • LiveWebinar
  • Postscript
  • Talkdesk
  • Twilio

Front supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Front serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Front are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Front is available exclusively in English, providing a streamlined experience for English-speaking users.

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