What is Freshsurvey?
Freshsurvey - the solution for gathering and analyzing customer feedback. Easily create and distribute NPS, eNPS, CES, and CSAT surveys through various channels. Gain a deep understanding of your customers' thoughts and feelings. Take action with customizable follow-up actions and view detailed survey results on separate dashboards. Get valuable insights to enhance your customer experience.
Freshsurvey, the ultimate free survey software designed to elevate your CX and EX strategies and help you achieve your business goals. With our powerful features, you can effortlessly capture, analyze, and act on valuable customer feedback. Create highly-customized surveys using conditional logic to gather relevant insights. Explore the wide range of possibilities with Freshsurvey, including:
- Designing NPS/ CSAT/ CES surveys in over 40 different languages
- Crafting brand-consistent surveys
- Managing contacts efficiently with lists and segments
- Distributing surveys through multiple channels such as Email, Email Embed, Web app embed, and shareable web links
- Combatting survey fatigue with skip logic, display logic, and survey throttling options
- Automating follow-ups and workflows
- Gaining actionable insights through comprehensive dashboards and reports. Trust Freshsurvey to help you revolutionize your survey experience and drive your business forward.
