Freshservice Pricing, Features & More 2024

What is Freshservice?

Freshservice is a premier cloud-based ITIL Service Desk and IT Service Management (ITSM) solution designed to improve user experience. With robust Ticketing and Asset Management features, it is trusted by over 20,000 clients globally. Streamline your IT processes and enhance customer satisfaction with Freshservice.

Freshservice Pricing

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Company Details

Company Name : Freshworks

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Key Features of Freshservice

Incident Management
Service Catalog
Problem Management
Change Management
Release Management
Asset Management
Project Management
Knowledge Base
Self Service Portal
Automations
Service Level Agreements (slas)
Reporting And Analytics
Mobile App
Collaboration
Vendor Management
Contract Management
Cmdb (configuration Management Database)
Orchestration
Time Tracking
Customizable Dashboards
Knowledge Management
Self Service Portal
Access Controls
Ticket Management
Workflow Automation
Business Rules Management
Approval Workflows
Portal Customization
Mobile Apps
It Asset Management
Sla Management
Cloud Management
Purchase Order Management
Saas Management
Project Portfolio Management
Workload Management
Workspaces
Workflow Automator
Multiple Portal Languages
Custom Ssl
Marketplace Apps
Employee Onboarding
On Call Management
Msp Mode
Alert Management
Service Health Monitoring
Team Dashboards
Ip Range Restrictions

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Live Support,Training,Tickets

Languages Available : Chinese,Dutch,English,French,German,Italian,Japanese,Korean,Polish,Portuguese,Spanish,Swedish

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Freshservice FAQ's

What are the top 5 features of Freshservice?

The top 5 features of Freshservice include:

Incident Management
Service Catalog
Problem Management
Change Management
Release Management

What type of customer support does Freshservice offer?

Freshservice supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

What types of businesses does Freshservice serve?

Freshservice serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

Who are the primary competitors of Freshservice?

The top three competitors of Freshservice are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Freshservice support?

Freshservice is available in multiple languages, including Chinese, Dutch, English, French, German and more.

Freshservice

What is Freshservice?

Freshservice Pricing

Company Details

Key Features of Freshservice

Specifications

Alternatives of Freshservice

HappyFox

Olark

Kapture CX

Kayako

SysAid

BMC Software

Faveo HelpDesk

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