Freshchat

Sold by : Freshworks

What is Freshchat?

Freshchat, a superior messaging solution with advanced features for live chat. This platform boasts intelligent capabilities, such as campaigns, sales bot, self-service options, efficient routing, and quick visitor response. Say goodbye to lengthy wait times and hello to seamless communication with Freshchat. Elevate your customer support and sales efficiency with our powerful software.

Freshchat Resources

Freshchat Pricing

To get a customized quote Click here >>

Company Details

Company Name : Freshworks
Visit Website
Contact Now

Key Features of Freshchat

  • Real Time Chat
  • Chatbot Integration
  • Multilingual Support
  • Customizable Chat Widgets
  • Canned Responses
  • Visitor Tracking
  • Chat History
  • File Sharing
  • Co Browsing
  • Agent Performance Reports
  • Team Inbox
  • Automated Campaigns
  • Proactive Messaging
  • Mobile Sdk
  • Integration With CRM
  • Ai Powered Chatbots
  • User Segmentation
  • In App Messaging
  • Custom Bots
  • Chat Routing
  • Social Media Integration
  • Agent Scheduling
  • Assignment Management
  • Customizable Branding
  • Knowledge Database
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Visitor Targeting
  • Real Time Monitoring
  • Automatic Greetings
  • Personal Greetings
  • Automatic Chat Translation

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training
Languages Available : Catalan,Chinese,Dutch,English,Finnish,French,German,Polish,Spanish,Swedish,Turkish

Description

Freshchat is an advanced messaging tool designed specifically for sales and customer engagement teams to communicate with potential and existing customers directly on their website, mobile app, or social media pages. It stands out from traditional live chat solutions by offering a seamless and personalized messaging experience. With features like campaign management, AI-powered sales bots, integrated self-service options, and intelligent routing of messages, Freshchat enables businesses to exceed customer expectations and respond quickly and efficiently to their inquiries. The convenient iOS and Android apps allow team members to engage in conversations with customers from any location. As part of the Freshworks product family, which includes popular software such as Freshdesk Customer Support, Freshservice IT Service Management, and Freshsales CRM, Freshchat has a global presence with over 100,000 satisfied customers, including renowned companies like Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, and QuizUp.
Talk To An Advisor
Contact Expert

From Confused to Confident Freshchat

Get expert assistance in your software evaluation journey

You agree to our Terms of Use and Privacy Policy.

Alternatives of Freshchat

Freshchat FAQ's

The top 5 features of Freshchat include:

  • Real Time Chat
  • Chatbot Integration
  • Multilingual Support
  • Customizable Chat Widgets
  • Canned Responses

Freshchat supports a variety of platforms including: Email, Phone, Live Support, Training.

Freshchat serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of Freshchat are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Freshchat is available in multiple languages, including Catalan, Chinese, Dutch, English, Finnish and more.

Wait a moment, processing...