FreeScout

FreeScout

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What is FreeScout?

FreeScout is a versatile software designed to transform your email into a powerful help desk solution. With its open-source platform, you can easily manage customer communication and streamline teamwork through a shared mailbox. Say goodbye to cluttered inboxes and hello to efficient customer support with FreeScout.

FreeScout Resources

FreeScout Pricing

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Company Details

Company Name : FreeScout
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Key Features of FreeScout

  • Email Integration
  • Ticket Management
  • Custom Fields
  • Automated Workflows
  • Collision Detection
  • Canned Responses
  • Internal Notes
  • Customizable Templates
  • Reporting And Analytics
  • Knowledge Base
  • Customer Portal
  • Multi Language Support
  • Customizable Branding
  • Mobile Friendly
  • Third Party Integrations
  • Role Based Permissions
  • Sla Management
  • Email Piping
  • Spam Filtering
  • Gdpr Compliance
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Tickets
Languages Available : English,French

Description

FreeScout, the solution for organizing a support system for those in need of an affordable or open source alternative to paid services like Zendesk or Help Scout. With FreeScout, you'll have access to all the necessary features for providing top-notch customer support, including internal notes, push notifications, phone conversations, and message forwarding. Plus, the modular design allows for limitless possibilities in expanding and customizing the application to fit your specific needs. Say goodbye to limitations and hello to a streamlined support experience with FreeScout.
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FreeScout FAQ's

The top 5 features of FreeScout include:

  • Email Integration
  • Ticket Management
  • Custom Fields
  • Automated Workflows
  • Collision Detection

FreeScout supports a variety of platforms including: Email, Tickets.

FreeScout serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of FreeScout are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

FreeScout is available in multiple languages, including English, French and more.

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