Faveo HelpDesk

Faveo HelpDesk

Sold by : Ladybird Web Solution Pvt ltd

What is Faveo HelpDesk?

Faveo HelpDesk is a ticket-based support system, tailor-made for startups and SMEs. It provides solutions to effectively manage customer inquiries and improve retention rates in today's competitive business landscape. With its user-friendly interface and advanced features, Faveo helps businesses deliver exceptional support services and build strong customer relationships.

Faveo HelpDesk Resources

Faveo HelpDesk Pricing

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Company Details

Company Name : Ladybird Web Solution Pvt ltd
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Key Features of Faveo HelpDesk

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Sla Management
  • Customizable Ticket Fields
  • Automated Ticket Routing
  • Multi Channel Support
  • Customer Portal
  • Reporting And Analytics
  • Canned Responses
  • Task Management
  • Time Tracking
  • Collaboration Tools
  • Mobile App
  • Third Party Integrations
  • Custom Workflows
  • Role Based Access Control
  • Service Catalog
  • Escalation Management
  • Asset Management
  • Customer Database
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Alerts/escalation
  • Contract Management
  • Incident Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Issue Tracking
  • Problem Management
  • Service Level Management
  • Service Level Agreement (sla) Management
  • Change Management
  • Multi Channel Communication
  • Release Management
  • Knowledge Base Management
  • It Asset Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : Arabic,Chinese,Dutch,English,French,German,Italian,Norwegian,Portuguese,Russian,Spanish

Description

Faveo HelpDesk is a automated support system, designed to assist startups and SMEs in managing their customer queries efficiently. Developed by Ladybird Web Solution, it offers a ticket-based system, helping businesses retain their customers through timely and effective support. With its continuous integration of new features and customizable options, Faveo is committed to becoming the most preferred open-source helpdesk application globally. Launched in October 2015, Faveo has quickly become a trusted solution for companies seeking strategic insights into their customer interactions. Trust Faveo to help you build a strong and lasting relationship with your clients.
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Faveo HelpDesk FAQ's

The top 5 features of Faveo HelpDesk include:

  • Ticket Management
  • Email Integration
  • Knowledge Base
  • Sla Management
  • Customizable Ticket Fields

Faveo HelpDesk supports a variety of platforms including: Email.

Faveo HelpDesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Faveo HelpDesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Faveo HelpDesk is available in multiple languages, including Arabic, Chinese, Dutch, English, French and more.

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