EvaluAgent

EvaluAgent

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What is EvaluAgent?

EvaluAgent - a Quality Assurance solution that utilizes AI and automation to elevate customer service interactions. With instant feedback, interactive training, and valuable insights, EvaluAgent equips agents to deliver exceptional customer experiences consistently. Our platform gamifies the learning process, making it engaging and effective. Transform your customer service with EvaluAgent.

EvaluAgent Resources

EvaluAgent Pricing

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Company Details

Company Name : EvaluAgent
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Key Features of EvaluAgent

  • Call Monitoring
  • Quality Assurance
  • Performance Analytics
  • Agent Feedback
  • Customizable Scorecards
  • Speech Analytics
  • Screen Recording
  • Coaching And Training
  • Real Time Dashboards
  • Customer Surveys
  • Workflow Automation
  • Compliance Management
  • Gamification
  • Reporting And Insights
  • Integration Capabilities
  • Multi Channel Support
  • Agent Scheduling
  • Call Recording
  • Ai Powered Insights
  • Custom Reporting
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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EvaluAgent FAQ's

The top 5 features of EvaluAgent include:

  • Call Monitoring
  • Quality Assurance
  • Performance Analytics
  • Agent Feedback
  • Customizable Scorecards

EvaluAgent supports a variety of platforms including: Email.

EvaluAgent serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of EvaluAgent are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

EvaluAgent is available exclusively in English, providing a streamlined experience for English-speaking users.

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