Enghouse Interactive

Enghouse Interactive

Sold by : Enghouse Systems

What is Enghouse Interactive?

Enghouse Interactive is a top-of-the-line Customer Service & Support Software designed to enhance your communication with customers and boost their loyalty. With its intelligent features, it enables you to promptly address customer queries and concerns, leading to an improved customer experience. Streamline your customer service process and drive customer satisfaction with Enghouse Interactive.

Enghouse Interactive Resources

Enghouse Interactive Pricing

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Company Details

Company Name : Enghouse Systems
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Key Features of Enghouse Interactive

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Call Recording
  • Quality Management
  • Workforce Management
  • Analytics And Reporting
  • Customer Self Service
  • Chat And Messaging
  • Email Management
  • Social Media Integration
  • Knowledge Management
  • Speech Analytics
  • Screen Recording
  • Outbound Dialing
  • CRM Integration
  • Ai And Automation
  • Mobile Support
  • Customizable Dashboards
  • Surveys And Feedback
  • Real Time Monitoring

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Enghouse Interactive FAQ's

The top 5 features of Enghouse Interactive include:

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Call Recording
  • Quality Management
  • Workforce Management

Enghouse Interactive supports a variety of platforms including: Email.

Enghouse Interactive serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Enghouse Interactive are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Enghouse Interactive is available exclusively in English, providing a streamlined experience for English-speaking users.

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