Emojot CSM

Sold by : Emojot Inc.

What is Emojot CSM?

Emojot CSM, a powerful solution for enhancing customer relationships. Through interactive engagement and valuable data analysis, you can effectively manage the entire customer lifecycle and gather valuable insights. With seamless integration options for CRM and help desk tools, empower your business to better understand and connect with your customers.

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Emojot CSM Pricing

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Company Details

Company Name : Emojot Inc.
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Key Features of Emojot CSM

  • Real Time Feedback
  • Sentiment Analysis
  • Customer Journey Mapping
  • Customizable Surveys
  • Multi Channel Feedback Collection
  • Automated Alerts
  • Advanced Analytics
  • Integration Capabilities
  • Role Based Access Control
  • Mobile App Support
  • Gamification
  • Nps Tracking
  • Csat Tracking
  • Customer Segmentation
  • Dashboard Customization
  • Text Analytics
  • Feedback Loop Closure
  • Data Export
  • Api Access
  • Multi Language Support
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Training,Tickets
Languages Available : English
Software Integrations : Healcon Practice

Description

Emojot CSM is a customer success management solution designed to enhance customer relationships and boost retention rates for businesses. By crafting comprehensive customer profiles and gathering valuable data, including survey responses and team interactions, Emojot CSM engages customers at every stage of their journey. It also delivers real-time feedback and success scores based on historical data analysis, enabling businesses to anticipate future growth opportunities and potential issues. This versatile platform can adjust to the unique needs of any business, and seamlessly integrates with popular CRM systems, help desk tools, and social media management software for a complete customer success solution.
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Emojot CSM FAQ's

The top 5 features of Emojot CSM include:

  • Real Time Feedback
  • Sentiment Analysis
  • Customer Journey Mapping
  • Customizable Surveys
  • Multi Channel Feedback Collection

Yes, Emojot CSM integrates seamlessly with:

  • Healcon Practice

Emojot CSM supports a variety of platforms including: Email, Training, Tickets.

Emojot CSM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Emojot CSM are Pega Customer Engagement, Hiver and Rabbit CRM. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Emojot CSM is available exclusively in English, providing a streamlined experience for English-speaking users.

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