Eleveo

Sold by : Eleveo

What is Eleveo?

Eleveo is a leading global workforce optimization solution designed to enhance contact centers' customer service interactions. Our software offers secure, easy-to-use, and adaptable features to streamline processes, reduce service disruptions, and measure customer experience. We are a recognized 8-time Gartner Magic Quadrant WEM vendor, bringing 20 years of expertise in delivering exceptional solutions.

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Company Details

Company Name : Eleveo
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Key Features of Eleveo

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics
  • Workforce Management
  • Performance Management
  • Elearning
  • Coaching
  • Surveys
  • Real Time Monitoring
  • Reporting And Analytics
  • Interaction Analytics
  • Automated Scheduling
  • Adherence Monitoring
  • Forecasting
  • Gamification
  • Mobile Access
  • Customizable Dashboards
  • Integration Capabilities
  • Feedback Management
  • Dashboard
  • Analytics
  • Call Sharing
  • On Demand Recording
  • Scheduled Recording
  • Screen Activity Recording
  • Customer Segmentation
  • Action Management
  • Archiving
  • Workforce Optimization (wfo)
  • Customer Experience

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Eleveo FAQ's

The top 5 features of Eleveo include:

  • Call Recording
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Text Analytics

Eleveo supports a variety of platforms including: Email, Phone.

Eleveo serves a wide range of businesses including StartUps.

The top three competitors of Eleveo are Alvaria Workforce, OpsTel Speed and Cogito. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Eleveo is available exclusively in English, providing a streamlined experience for English-speaking users.

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