eGain

eGain

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What is eGain?

eGain is an advanced omnichannel customer engagement software that empowers businesses to deliver exceptional customer experiences. Our web-native suite of customer experience solutions has been trusted by top financial service organizations for seamless deployment of their eService strategies. With eGain, you can elevate your customer service game and achieve your service goals with ease.

eGain Pricing

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Company Details

Company Name : eGain
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Key Features of eGain

  • Omnichannel Engagement
  • Ai Powered Chatbots
  • Knowledge Management
  • Analytics And Reporting
  • Case Management
  • Email Management
  • Social Media Integration
  • Co Browsing
  • Video Chat
  • Voice Integration
  • Mobile Support
  • Virtual Assistant
  • Proactive Chat
  • Customer Journey Mapping
  • Personalization
  • Workflow Automation
  • CRM Integration
  • Security And Compliance
  • Multilingual Support
  • Self Service Portals

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Freshdesk
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LiveEngage
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eGain FAQ's

The top 5 features of eGain include:

  • Omnichannel Engagement
  • Ai Powered Chatbots
  • Knowledge Management
  • Analytics And Reporting
  • Case Management

eGain supports a variety of platforms including: Email.

eGain serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of eGain are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

eGain is available exclusively in English, providing a streamlined experience for English-speaking users.

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