Dialpad

Sold by : Dialpad, Inc

What is Dialpad?

Dialpad, the ultimate cloud telephony solution for seamless team communication. With Dialpad, your business can effortlessly connect anytime and anywhere, with crystal clear voice and video calls that eliminate disruptions. Stay on top of messages and collaborate seamlessly with your team, all in one user-friendly platform. Experience the power of Dialpad for streamlined and efficient communication.

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Company Details

Company Name : Dialpad, Inc
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Key Features of Dialpad

  • Voice Intelligence
  • Call Routing
  • Ivr (interactive Voice Response)
  • Call Recording
  • Real Time Transcription
  • Analytics And Reporting
  • CRM Integrations
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Voicemail Transcription
  • Customizable Call Queues
  • Call Disposition
  • Live Call Coaching
  • Sentiment Analysis
  • Automated Post Call Summaries
  • Omnichannel Support
  • Call Transfer
  • Call Conferencing
  • Mobile App
  • Call Center
  • Contact Management
  • Real Time Reporting
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Voice & Data Integration
  • Call Logging
  • Virtual Call Center
  • Video Call Recording
  • Reporting
  • Mobile Access
  • Power Dialer
  • Audio / Video Conferencing
  • Chat / Messaging
  • Voicemail
  • Caller Id
  • Virtual Extensions
  • Web Conferencing
  • Artificial Intelligence
  • Reporting And Analytics
  • Caller Identification
  • Multiple Scripts
  • Voice Mail
  • Sip Trunking
  • Omnichannel
  • Speech Analytics
  • Call Analytics
  • Conference Calling
  • Virtual Phone Numbers
  • Screen Sharing
  • Visual Voicemail
  • Voicemail Drop
  • Auto Attendant
  • Call Queues
  • Outbound Caller Id Customization
  • Caller Id And Call Blocking
  • Video Calls
  • Simultaneous Call Handling
  • Business Phone Number
  • Business Text Messaging
  • Automatic Call Distributor
  • Real Time Assist
  • Contact Center Analytics
  • Porting Numbers
  • Local Presence
  • Dial In Number
  • Legal Conferencing
  • Contact Center Sentiment Analysis
  • Customer Satisfaction (csat)

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,iOS,Dialpad App
Languages Available : English,French,German,Japanese

Description

Dialpad, the innovative business phone system and cloud communication platform powered by AI. Through its various offerings such as Dialpad Talk, Contact Center, and Sell, Dialpad helps streamline organizational operations and connectivity. With the main objectives of increasing customer satisfaction, promoting teamwork, and enhancing productivity, Dialpad uses AI-driven insights to provide real-time access to audio, messaging, video, and meetings on multiple internet-enabled devices. Its modern cloud telephony technologies like WebRTC and Opus codec ensure high-quality VoIP calls. Experience a seamless user interface with Dialpad, along with robust data analytics and essential features like simultaneous ringing and live call transferring. Boost your productivity with its seamless integration with leading productivity tools like G Suite, Office 365, Salesforce, and Zendesk. Dialpad is continuously upgrading its platform every two weeks to keep up with software innovation, with a recent focus on improving Voice Intelligence (Vi) feature. Trusted by companies of all sizes, Dialpad's flexible software can be used on PCs and mobile devices, allowing users to handle meetings and conversations from anywhere. With advanced features including flexible call forwarding between devices and AI-powered call functionality, Dialpad offers the ultimate communication agility for businesses.
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Alternatives of Dialpad

Dialpad FAQ's

The top 5 features of Dialpad include:

  • Voice Intelligence
  • Call Routing
  • Ivr (interactive Voice Response)
  • Call Recording
  • Real Time Transcription

Dialpad is compatible with multiple platforms, Android,iOS,Dialpad App

Dialpad supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Dialpad serves a wide range of businesses including StartUps, SMBs.

The top three competitors of Dialpad are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Dialpad is available in multiple languages, including English, French, German, Japanese and more.

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