Desk Pricing, Features & More 2024

What is Desk?

Desk is acustomer support helpdesk software designed to help small businesses provide exceptional service. It streamlines case management across all communication channels, helping you gain valuable insights for better, quicker decision-making. With Desk, you can easily and effectively handle all customer inquiries, ensuring customer satisfaction and business growth.

Desk Resources

Desk Pricing

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Company Details

Company Name : SalesForce Inc.

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Key Features of Desk

Ticket Management
Automated Workflow
Knowledge Base
Self Service Portal
Multi Channel Support
Sla Management
Reporting And Analytics
Customizable Dashboards
Email Integration
Live Chat
Mobile Access
Customer Feedback
Asset Management
Incident Management
Problem Management
Change Management
Service Catalog
User Management
Role Based Access Control
Third Party Integrations
Customer Database
Self Service Portal
Community Forums
Contract Management
Inbox Queue Management
Service Desk (itil Itsm)
Help Desk Management
Service Level Management

Specifications

Run On Mobile Browser : Yes

Available Support : Email

Desktop Platforms : Android,iOS,Desk App

Languages Available : English

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Desk FAQ's

What are the top 5 features of Desk?

The top 5 features of Desk include:

Ticket Management
Automated Workflow
Knowledge Base
Self Service Portal
Multi Channel Support

Which platforms does Desk support?

Desk is compatible with multiple platforms, Android,iOS,Desk App

What type of customer support does Desk offer?

Desk supports a variety of platforms including: Email.

Who are the primary competitors of Desk?

The top three competitors of Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Desk support?

Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

Desk

What is Desk?

Desk Resources

Desk Pricing

Company Details

Key Features of Desk

Specifications

Alternatives of Desk

Zoho Desk

MantisBT

HappyFox

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SupportBee

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