CXone

Sold by : NICE inContact

What is CXone?

CXone, an innovative AI-powered platform designed to elevate customer interactions. Through seamless integration of digital and voice channels, it equips agents with real-time data and resources to deliver unbeatable service, fostering customer satisfaction and loyalty at every stage. Upgrade your customer experiences with CXone and revolutionize your business growth.

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Company Details

Company Name : NICE inContact
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Key Features of CXone

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Manual Dialing
  • Call Blending
  • Answering Machine Detection
  • Call Recording
  • Real Time Reporting
  • CRM Integration
  • Dnc Compliance
  • Call Scripting
  • Call Monitoring
  • Call Disposition
  • Lead Management
  • Voicemail Drop
  • Time Zone Management
  • Skill Based Routing
  • Campaign Management
  • Ivr Integration
  • Agent Performance Analytics
  • Call Center Management
  • Predictive Dialer
  • Progressive Dialer
  • Call Reporting
  • Power Dialer
  • Preview Dialer
  • Surveys

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of CXone

CXone FAQ's

The top 5 features of CXone include:

  • Predictive Dialing
  • Preview Dialing
  • Progressive Dialing
  • Manual Dialing
  • Call Blending

CXone supports a variety of platforms including: Email.

CXone serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of CXone are QuickBooks Online, Aspect Unified IP and Aspect. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CXone is available exclusively in English, providing a streamlined experience for English-speaking users.

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