What is Custify?
Custify is the solution for B2B SaaS companies looking to improve customer success. Our platform is specifically designed to decrease churn and boost Customer Lifetime Value. With proactive and efficient outreach from our Customer Success Managers, businesses can confidently achieve their retention and growth goals. Say goodbye to churn and hello to long-lasting customer relationships with Custify.
Run On Mobile Browser :
Yes
Available Support :
Email
Languages Available :
English
Software Integrations :
Bigin by Zoho CRM,Chargebee,Freshdesk,Lunatap for Stripe,Pipedrive,Recurly,Segment,Zapier
Custify is a leading Customer Success Platform designed specifically for B2B SaaS businesses. It empowers Customer Success Managers to effectively reduce churn and increase the lifetime value of their accounts. By seamlessly gathering data from various systems such as CRM, support, and billing, Custify provides a comprehensive view of customer interactions and relevant KPIs on a dashboard. Through its advanced automation engine, Custify proactively notifies managers about potential issues, such as customers struggling with onboarding, expired trials, or declining usage, and offers them actionable solutions. In addition, it offers features such as a Customer 360 view to centralize all customer data and identify growth opportunities, task and alert notifications, customer health tracking for risk management, and customer lifecycle management for improved product adoption and overall satisfaction. With Custify, Customer Success Managers can streamline workflows and focus on high-value tasks, ultimately turning customers into loyal advocates.
