Coztel

Coztel

Sold by : Coztel

What is Coztel?

Coztel, a contact center solution that operates in the cloud. Our comprehensive services include outbound dialing, ACD, IVR, and hosted PBX. Boost your agents' efficiency with seamless integration across multiple communication channels such as Phone, Chat, Email, Mobile, and Social. Improve your customer experience by synchronizing with popular platforms like Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Team Support, Pipedrive, and Zoho.

Coztel Pricing

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Company Details

Company Name : Coztel
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Key Features of Coztel

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Call Monitoring
  • Call Scripting
  • Voicemail
  • Call Transfer
  • Call Queuing
  • Call Reporting
  • Agent Performance Metrics
  • Skill Based Routing
  • Outbound Campaign Management
  • Call Whispering
  • Call Barging
  • Multi Channel Support
  • Customizable Dashboards
  • Call Back Scheduling
  • Quality Management
  • Call Routing
  • Application Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Conferencing
  • Ivr / Voice Recognition
  • Campaign Management
  • Automatic Call Distribution
  • Computer Telephony
  • Knowledge Base
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

Coztel, the premier cloud-based call center software for businesses of all sizes. With our state-of-the-art technology, we cater to all of your Inbound, Outbound, and Blended call center needs. Plus, our dedicated customer support team is available 24/7/365 to ensure a seamless experience. Trust Coztel to elevate your call center operations and exceed your customer's expectations.
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Coztel FAQ's

The top 5 features of Coztel include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics

Coztel supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Coztel serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of Coztel are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Coztel is available exclusively in English, providing a streamlined experience for English-speaking users.

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