ConVox

ConVox

Sold by : Deepija Telecom Private Limited

What is ConVox?

ConVox is a call center software designed to elevate customer interactions. With features such as predictive dialing, omni-channel support, and seamless CRM integration, ConVox streamlines communication and delivers exceptional customer service for businesses of all types. By providing efficient solutions, ConVox effectively caters to the diverse needs of various industries.

ConVox Resources

ConVox Pricing

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Company Details

Company Name : Deepija Telecom Private Limited
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Key Features of ConVox

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Predictive Dialer
  • Skill Based Routing
  • Voicemail
  • Call Queuing
  • Call Scripting
  • Outbound Dialing
  • Call Transfer
  • Call Conferencing
  • Agent Performance Reports
  • Customizable Dashboards
  • Multi Channel Support
  • Call Whispering
  • Call Barging
  • Call Back Scheduling
  • Performance Management
  • Dashboard
  • Pipeline Management
  • Blended Call Center
  • Call Logging
  • Call Reporting

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
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ConVox FAQ's

The top 5 features of ConVox include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

ConVox supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

ConVox serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of ConVox are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ConVox is available exclusively in English, providing a streamlined experience for English-speaking users.

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