Contexta360

Contexta360

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What is Contexta360?

Contexta360 is a AI-based software that elevates customer engagement and streamlines operations with on-the-spot conversational data, monitoring for quality, and prompt agent support. Our platform empowers contact centers to enhance customer loyalty, minimize agent turnover, and discover essential business intelligence.

Contexta360 Resources

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Company Details

Company Name : Contexta360
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Key Features of Contexta360

  • Real Time Speech Analytics
  • Call Transcription
  • Sentiment Analysis
  • Keyword Spotting
  • Speaker Identification
  • Emotion Detection
  • Customizable Dashboards
  • Compliance Monitoring
  • Multilingual Support
  • Call Scoring
  • Agent Performance Tracking
  • Customer Experience Insights
  • Automated Quality Management
  • Root Cause Analysis
  • Trend Analysis
  • Voice Biometrics
  • Integration With CRM
  • Data Export
  • Api Access
  • Custom Reporting
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Contexta360 FAQ's

The top 5 features of Contexta360 include:

  • Real Time Speech Analytics
  • Call Transcription
  • Sentiment Analysis
  • Keyword Spotting
  • Speaker Identification

Contexta360 supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Contexta360 serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Contexta360 are Uniphore, Prodigal and Capturi. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Contexta360 is available exclusively in English, providing a streamlined experience for English-speaking users.

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