ConnectWise

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What is ConnectWise?

ConnectWise is a leading desk management software that offers a powerful ticketing system designed to enhance customer support. Built with industry-recognized best practices, this software streamlines processes within your organization for improved efficiency. With its comprehensive features, ConnectWise helps you deliver top-notch support to your clients. Discover the benefits of ConnectWise for your business today.

ConnectWise Pricing

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Company Details

Company Name : ConnectWise
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Key Features of ConnectWise

  • Ticket Management
  • Automated Workflows
  • Service Level Agreement (sla) Management
  • Time Tracking
  • Customer Portal
  • Knowledge Base
  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Reporting And Analytics
  • Mobile Access
  • Email Integration
  • Task Management
  • Customizable Dashboards
  • Third Party Integrations
  • Role Based Access Control
  • Service Catalog
  • Remote Monitoring And Management
  • Client Communication Tools

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English

Description

ConnectWise is adesk management solution that centralizes client relationships and streamlines your processes for quoting, winning, and managing accounts. With ConnectWise, you have complete visibility and accountability for all of your opportunities, ensuring that no information falls through the cracks. Easily convert won opportunities into sales orders, projects, or service tickets. Maximize employee productivity and track all billable time accurately. Leverage powerful business intelligence tools to inform and drive your business strategy.
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ConnectWise FAQ's

The top 5 features of ConnectWise include:

  • Ticket Management
  • Automated Workflows
  • Service Level Agreement (sla) Management
  • Time Tracking
  • Customer Portal

ConnectWise supports a variety of platforms including: Email, Phone, Live Support, Tickets.

ConnectWise serves a wide range of businesses including StartUps, SMBs.

The top three competitors of ConnectWise are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ConnectWise is available exclusively in English, providing a streamlined experience for English-speaking users.

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