Comm100

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What is Comm100?

Comm100 Live Chat Enterprise - the ultimate customer service solution for organizations. This advanced version of Comm100 Live Chat is tailored for established teams, equipped with a range of specialized features to enhance customer support. With Comm100 Live Chat Enterprise, agents can collaborate seamlessly during chat sessions, delivering exceptional service effortlessly.

Comm100 Pricing

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Company Details

Company Name : Comm100
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Key Features of Comm100

  • Real Time Visitor Monitoring
  • Customizable Chat Window
  • Proactive Chat Invitations
  • Canned Responses
  • File Transfer
  • Chat Routing
  • Co Browsing
  • Chatbot Integration
  • Multi Language Support
  • Mobile App
  • Visitor Banning
  • Chat History
  • Agent Performance Reports
  • Visitor Tracking
  • Third Party Integrations
  • Audio/video Chat
  • Surveys And Ratings
  • Knowledge Base Integration
  • Customizable Branding
  • Security And Compliance
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Desktop Platforms : Android,iOS,Comm100 App
Languages Available : Bulgarian,Chinese,Dutch,English,French,German,Greek,Italian,Japanese,Portuguese,Russian,Spanish,Turkish
Software Integrations : ASB Telegram Bot,CDR Call Reporting for Cisco,GoToMeeting,Interakt WhatsApp Business,Online Shopping Portal - eShopedge,Zapier

Description

Comm100 is a feature-rich live chat software that is designed to make communication with website visitors seamless and secure. Our PCI compliant secure form allows for the collection of sensitive information, such as credit card numbers, within the chat window. This information is not stored in our database and cannot be accessed by agents or visitors once the chat session is ended, making it a secure solution that is in line with PCI DSS compliance regulations. With the ability to transfer ongoing chats to other agents or departments, communication within your business can be easily streamlined and efficient. Our Live Chat Desktop App is compatible with all major operating systems and can be quickly installed with just a few clicks. Stay on top of all incoming chats and messages with our audio and visual alerts, ensuring that no communication goes unnoticed.
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Alternatives of Comm100

Comm100 FAQ's

The top 5 features of Comm100 include:

  • Real Time Visitor Monitoring
  • Customizable Chat Window
  • Proactive Chat Invitations
  • Canned Responses
  • File Transfer

Yes, Comm100 integrates seamlessly with:

  • ASB Telegram Bot
  • CDR Call Reporting for Cisco
  • GoToMeeting
  • Interakt WhatsApp Business
  • Online Shopping Portal - eShopedge
  • Zapier

Comm100 is compatible with multiple platforms, Android,iOS,Comm100 App

Comm100 supports a variety of platforms including: Email, Phone, Live Support.

Comm100 serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of Comm100 are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Comm100 is available in multiple languages, including Bulgarian, Chinese, Dutch, English, French and more.

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