CloudTalk

CloudTalk

Sold by : CloudTalk

What is CloudTalk?

CloudTalk is an innovative VoIP platform that revolutionizes the way businesses interact with customers. Packed with over 70 advanced features and integrated with leading CRM systems, it enables teams to streamline processes, boost productivity, and deliver exceptional customer experiences worldwide. Take your communications to the next level with CloudTalk.

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Company Details

Company Name : CloudTalk
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Key Features of CloudTalk

  • Call Monitoring
  • Call Recording
  • Interactive Voice Response (ivr)
  • Call Queuing
  • Call Routing
  • Click To Call
  • Call Transfer
  • Call Analytics
  • Voicemail
  • Call Conferencing
  • Call Whispering
  • Call Barging
  • CRM Integration
  • Real Time Dashboard
  • Customizable Reporting
  • Automatic Call Distribution (acd)
  • Power Dialer
  • Number Porting
  • International Numbers
  • Sms Integration
  • Sms
  • Training Management
  • Call Center
  • Mobile App
  • Contact Management
  • Ivr And Dial Groups
  • Api Integration
  • Call Logs
  • Smart Call Tracking
  • Toll Free Number
  • Call Management
  • Applications Management
  • Real Time Monitoring
  • Workflow Management
  • Collaboration
  • Dashboard
  • Key Performance Indicators
  • Caller Id
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Telemarketing Management
  • Voice & Data Integration
  • Voip
  • Activity Tracking
  • Campaign Management
  • Historical Reporting
  • Analytics
  • Scheduling
  • Automatic Call Distribution
  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Manager
  • Virtual Call Center
  • Call Sharing
  • Analytical Reports
  • Sentiment Analysis
  • Data Analysis
  • Call Reporting
  • For Sales
  • Call Disposition And Notes
  • Personalized Greetings
  • Ivr System
  • Skill Based Routing
  • Data Import And Synchronization
  • Audio / Video Conferencing
  • Call Results
  • Auto Dialing
  • Speech Recognition
  • Reporting/analytics
  • Encryption
  • Auto Dialer
  • Call Hold
  • Call Conference
  • Warm Transfer
  • Blind Transfer
  • Multi Lingual Ivr
  • Call Hold Music
  • Incoming Sms
  • Outgoing Sms
  • Voicemail Transcription
  • Phone Support
  • Call Mute
  • Archiving
  • Interactive Voice Response
  • Queue Management
  • Statistical Analysis
  • Rating
  • Call Duration
  • Caller Identification
  • Text To Speech
  • Voice Mail
  • Agency Management
  • Ring Groups

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,iOS,CloudTalk App
Languages Available : English
Software Integrations : Healcon Practice

Description

CloudTalk, a call center software designed specifically for sales and support teams in small and medium-sized businesses. Deliver unparalleled customer support with ease using this intuitive cloud-based solution. Highly adaptable to any business size or environment, CloudTalk offers customizable features to meet your specific needs and requirements. Join the countless satisfied customers who have experienced the clear, responsive, and top-notch quality of CloudTalk.
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CloudTalk FAQ's

The top 5 features of CloudTalk include:

  • Call Monitoring
  • Call Recording
  • Interactive Voice Response (ivr)
  • Call Queuing
  • Call Routing

Yes, CloudTalk integrates seamlessly with:

  • Healcon Practice

CloudTalk is compatible with multiple platforms, Android,iOS,CloudTalk App

CloudTalk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

CloudTalk serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of CloudTalk are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CloudTalk is available exclusively in English, providing a streamlined experience for English-speaking users.

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