Cisco Webex Contact Center

Cisco Webex Contact Center

Sold by : Cisco

What is Cisco Webex Contact Center?

Cisco Webex Contact Center sets a new standard in customer engagement with its advanced AI capabilities, streamlined integration, and top-of-the-line security measures. This innovative technology is changing the game by automating customer journeys and providing tailored, smart interactions across all communication channels.

Cisco Webex Contact Center Resources

Cisco Webex Contact Center Pricing

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Company Details

Company Name : Cisco
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Key Features of Cisco Webex Contact Center

  • Omnichannel Routing
  • Ai Powered Virtual Agents
  • Real Time Analytics
  • Workforce Optimization
  • CRM Integration
  • Call Recording
  • Quality Management
  • Agent Desktop
  • Outbound Dialing
  • Interactive Voice Response (ivr)
  • Skill Based Routing
  • Call Scripting
  • Customer Journey Analytics
  • Speech Analytics
  • Predictive Dialer
  • Callback Management
  • Multilingual Support
  • Customizable Dashboards
  • Mobile App
  • Third Party Integrations
  • Call Center
  • Call Center Infrastructure (cci)
  • Contact Center As A Service (ccaas)

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Cisco Webex Contact Center FAQ's

The top 5 features of Cisco Webex Contact Center include:

  • Omnichannel Routing
  • Ai Powered Virtual Agents
  • Real Time Analytics
  • Workforce Optimization
  • CRM Integration

Cisco Webex Contact Center supports a variety of platforms including: Email, Phone.

Cisco Webex Contact Center serves a wide range of businesses including StartUps.

The top three competitors of Cisco Webex Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Cisco Webex Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

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