CallMiner Eureka

Sold by : CallMiner, Inc

What is CallMiner Eureka?

CallMiner Eureka - a robust conversation intelligence solution that utilizes AI and machine learning to turn customer interactions into valuable insights. With its advanced features, it empowers businesses to improve customer experience, elevate agent performance, and increase operational efficiency. From analyzing conversations to identifying trends, Eureka provides crucial data to enhance overall business operations.

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Company Details

Company Name : CallMiner, Inc
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Key Features of CallMiner Eureka

  • Speech Analytics
  • Text Analytics
  • Sentiment Analysis
  • Real Time Monitoring
  • Agent Performance Management
  • Customer Experience Insights
  • Automated Quality Management
  • Voice Of The Customer
  • Compliance Management
  • Root Cause Analysis
  • Customizable Dashboards
  • Data Visualization
  • Multi Channel Support
  • Keyword Spotting
  • Emotion Detection
  • Trend Analysis
  • Interaction Analytics
  • Predictive Analytics
  • Workflow Automation
  • Api Integration
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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CallMiner Eureka FAQ's

The top 5 features of CallMiner Eureka include:

  • Speech Analytics
  • Text Analytics
  • Sentiment Analysis
  • Real Time Monitoring
  • Agent Performance Management

CallMiner Eureka supports a variety of platforms including: Email, Phone, Live Support, Tickets.

CallMiner Eureka serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of CallMiner Eureka are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CallMiner Eureka is available exclusively in English, providing a streamlined experience for English-speaking users.

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