C-Zentrix Contact Center

C-Zentrix Contact Center

Sold by : C-Zentrix

What is C-Zentrix Contact Center?

C-Zentrix Contact Center, a complete customer engagement solution that combines our call center solution with CRMs for a comprehensive experience. Our product has been recognized by Gartner, a top IT research and advisory firm, as a leader in Contact Center Infrastructure worldwide. With C-Zentrix, you can provide your customers with a 360° engagement experience.

C-Zentrix Contact Center Pricing

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Company Details

Company Name : C-Zentrix
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Key Features of C-Zentrix Contact Center

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Skill Based Routing
  • Call Monitoring
  • Call Scripting
  • Workforce Management
  • Quality Management
  • Voice Logging
  • Call Back Scheduling
  • Customizable Dashboards
  • Multi Level Ivr
  • Agent Performance Reports
  • Call Whispering
  • Call Barging
  • Text To Speech
  • Call Center
  • Call Routing
  • Call Management
  • Call Center Management
  • Call Logging
  • Call Sharing
  • Call Reporting
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Call List Management
  • Call Parking
  • Caller Identification

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Languages Available : English
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C-Zentrix Contact Center FAQ's

The top 5 features of C-Zentrix Contact Center include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics

C-Zentrix Contact Center supports a variety of platforms including: Email, Phone, Live Support.

C-Zentrix Contact Center serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of C-Zentrix Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

C-Zentrix Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

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