Bright Pattern

Bright Pattern

Sold by : Bright Pattern, Inc

What is Bright Pattern?

Bright Pattern is the premier solution for contact centers, seamlessly integrating with multi-channel CRM to streamline business operations. Our platform facilitates inbound and outbound communication via voice, email, chat, and social media, while also offering support for multi-way channels such as voice, chat and web support, social media, and service desk. Elevate your customer interactions with Bright Pattern.

Bright Pattern Resources

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Company Details

Company Name : Bright Pattern, Inc
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Key Features of Bright Pattern

  • Omnichannel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Quality Management
  • Speech Analytics
  • Chatbot Integration
  • Email Management
  • Sms/text Messaging
  • Social Media Integration
  • Video Chat
  • Co Browsing
  • Knowledge Base
  • Outbound Campaigns
  • Surveys And Feedback
  • Mobile App
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training,Tickets
Languages Available : English
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Bright Pattern FAQ's

The top 5 features of Bright Pattern include:

  • Omnichannel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording

Bright Pattern supports a variety of platforms including: Email, Phone, Training, Tickets.

Bright Pattern serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of Bright Pattern are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Bright Pattern is available exclusively in English, providing a streamlined experience for English-speaking users.

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