Awaken

Awaken

Sold by : Awaken Intelligence

What is Awaken?

Awaken is a contact center solution that utilizes advanced AI technology to optimize agent performance and improve overall customer interactions. By providing real-time agent assistance and insightful conversational analytics, Awaken maximizes efficiency, reduces training time, and enhances agent satisfaction. Revolutionize your contact center with the power of Awaken.

Awaken Pricing

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Company Details

Company Name : Awaken Intelligence
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Key Features of Awaken

  • Customer Feedback Collection
  • Sentiment Analysis
  • Real Time Analytics
  • Multi Channel Support
  • Customer Journey Mapping
  • Personalized Customer Interactions
  • Automated Surveys
  • Voice Of The Customer
  • Customer Segmentation
  • Predictive Analytics
  • Nps (net Promoter Score) Tracking
  • Customer Satisfaction Score (csat)
  • Churn Prediction
  • Customizable Dashboards
  • Integration With CRM
  • Actionable Insights
  • Text Analytics
  • Social Media Monitoring
  • Email And Sms Campaigns
  • Ai Driven Recommendations
  • Dashboard

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of Awaken

Kapture CX
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Zonka Feedback
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TeamSupport
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CloudCherry
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EspoCRM
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SuiteCRM
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OroCRM
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Fat Free CRM
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Awaken FAQ's

The top 5 features of Awaken include:

  • Customer Feedback Collection
  • Sentiment Analysis
  • Real Time Analytics
  • Multi Channel Support
  • Customer Journey Mapping

Awaken supports a variety of platforms including: Email.

Awaken serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Awaken are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Awaken is available exclusively in English, providing a streamlined experience for English-speaking users.

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