Aspect Pricing, Features & More 2024

What is Aspect?

Aspect's workforce optimization platform offers a comprehensive range of tools such as workforce planning, scheduling, quality and performance management, recording, surveying, coaching, eLearning, and analytics. These solutions are designed to enhance productivity and reduce costs in your front and back-office operations. Elevate your workforce management with Aspect.

Aspect Resources

Aspect Pricing

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Company Details

Company Name : Aspect Software Inc.

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Key Features of Aspect

Automatic Call Distribution (acd)
Interactive Voice Response (ivr)
Predictive Dialer
Call Recording
Workforce Management
Real Time Analytics
Omnichannel Support
Customer Relationship Management (crm) Integration
Skill Based Routing
Voice Biometrics
Speech Analytics
Quality Management
Outbound Campaign Management
Call Scripting
Performance Dashboards
Call Monitoring
Text To Speech
Natural Language Processing (nlp)
Self Service Options
Compliance Management
Document Management
Performance Management
Contact Management
Email Management
Analytics
Inbound Call Center
Outbound Call Center
Customer Engagement

Specifications

Run On Mobile Browser : Yes

Available Support : Email

Languages Available : Chinese,English,German,Japanese,Portuguese,Spanish

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Aspect FAQ's

What are the top 5 features of Aspect?

The top 5 features of Aspect include:

Automatic Call Distribution (acd)
Interactive Voice Response (ivr)
Predictive Dialer
Call Recording
Workforce Management

What type of customer support does Aspect offer?

Aspect supports a variety of platforms including: Email.

What types of businesses does Aspect serve?

Aspect serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of Aspect?

The top three competitors of Aspect are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Aspect support?

Aspect is available in multiple languages, including Chinese, English, German, Japanese, Portuguese and more.

Aspect

What is Aspect?

Aspect Resources

Aspect Pricing

Company Details

Key Features of Aspect

Specifications

Alternatives of Aspect

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