Aspect Unified IP

Aspect Unified IP

Sold by : Aspect Software Inc.

What is Aspect Unified IP?

Unified IP by Aspect - the ultimate contact center software that revolutionizes traditional call centers. Our integrated solution offers a comprehensive range of customer contact capabilities, elevating the call center experience. Experience the power of a unified platform with Unified IP, designed to streamline operations and enhance customer interactions.

Aspect Unified IP Resources

Aspect Unified IP Pricing

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Company Details

Company Name : Aspect Software Inc.
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Key Features of Aspect Unified IP

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Blended Inbound/outbound
  • Multichannel Routing
  • Call Recording
  • Workforce Management
  • Quality Management
  • Real Time Analytics
  • Historical Reporting
  • CRM Integration
  • Omnichannel Support
  • Skill Based Routing
  • Voice Biometrics
  • Speech Analytics
  • Agent Scripting
  • Call Monitoring
  • Callback Management
  • Campaign Management
  • Disaster Recovery
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Aspect Unified IP FAQ's

The top 5 features of Aspect Unified IP include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Blended Inbound/outbound
  • Multichannel Routing

Aspect Unified IP supports a variety of platforms including: Email.

The top three competitors of Aspect Unified IP are Arcane Lite, Optimized Collections and Aspect Productive Workforce. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Aspect Unified IP is available exclusively in English, providing a streamlined experience for English-speaking users.

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