Ameyo Fusion CX

Ameyo Fusion CX

Sold by : Ameyo

What is Ameyo Fusion CX?

Ameyo Fusion CX, the ultimate Helpdesk Ticketing System software designed to enhance the overall customer experience by efficiently handling customer issues from beginning to end. With its comprehensive Omnichannel Support ticket management and advanced reporting and analytics, Ameyo Fusion CX helps businesses effectively address customer concerns in real-time, ensuring higher customer satisfaction.

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Company Details

Company Name : Ameyo
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Key Features of Ameyo Fusion CX

  • Omnichannel Support
  • Ticket Management
  • Automated Workflows
  • Customer Self Service
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Social Media Integration
  • Ivr System
  • Call Recording
  • Analytics And Reporting
  • Sla Management
  • Customizable Dashboards
  • Mobile App
  • Multi Language Support
  • Role Based Access Control
  • Third Party Integrations
  • Ai Powered Chatbots
  • Customer Feedback
  • Escalation Management
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
Software Integrations : Bigin by Zoho CRM,Freshdesk,Freshsales,Kapture CX,LeadSquared,SugarCRM,Zoho Desk

Description

Ameyo Fusion CX: the ultimate all-in-one customer service solution. With support for multiple channels including mobile, chat, social media, phone, messaging, email, and emerging channels, Fusion CX provides a comprehensive platform for businesses to engage with their customers. Featuring automation rules that trigger sequential workflows, intelligent routing logic like skill-based and persona-based routing, and the ability to manage and distribute tickets for improved efficiency, Fusion CX empowers agents and supervisors to provide top-notch customer service. With CRM integration capabilities, agents can access a 360-degree view of customer details for more productive interactions. Say goodbye to redundant processes and hello to a seamless and streamlined customer service experience with Ameyo Fusion CX.
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Alternatives of Ameyo Fusion CX

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Ameyo Fusion CX FAQ's

The top 5 features of Ameyo Fusion CX include:

  • Omnichannel Support
  • Ticket Management
  • Automated Workflows
  • Customer Self Service
  • Knowledge Base

Yes, Ameyo Fusion CX integrates seamlessly with:

  • Bigin by Zoho CRM
  • Freshdesk
  • Freshsales
  • Kapture CX
  • LeadSquared
  • SugarCRM
  • Zoho Desk

Ameyo Fusion CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Ameyo Fusion CX serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Ameyo Fusion CX are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ameyo Fusion CX is available exclusively in English, providing a streamlined experience for English-speaking users.

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