Allworx

Allworx

Sold by : Allworx Corp

What is Allworx?

Allworx offers a comprehensive call management system that allows you to efficiently handle incoming calls through 10 queues. With four different distribution styles - including linear priority, round-robin, longest idle, and ring all - every call is handled with precision. Boost your call center capabilities and save on costs with our affordable and user-friendly solution.

Allworx Resources

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Company Details

Company Name : Allworx Corp
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Key Features of Allworx

  • Call Queuing
  • Skills Based Routing
  • Real Time Monitoring
  • Historical Reporting
  • Agent Performance Metrics
  • Customizable Call Routing
  • Call Recording
  • Whisper Coaching
  • Barge In
  • Call Escalation
  • Queue Callback
  • Priority Call Routing
  • Agent Availability Status
  • Custom Hold Music
  • Interactive Voice Response (ivr)
  • Multi Queue Management
  • Remote Agent Support
  • Call Transfer
  • Call Overflow Handling
  • Automated Notifications

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Allworx FAQ's

The top 5 features of Allworx include:

  • Call Queuing
  • Skills Based Routing
  • Real Time Monitoring
  • Historical Reporting
  • Agent Performance Metrics

Allworx supports a variety of platforms including: Email.

Allworx serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Allworx are QuickBooks Online, Aavaz and Talkdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Allworx is available exclusively in English, providing a streamlined experience for English-speaking users.

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