Alloy Navigator

Sold by : Alloy Software

What is Alloy Navigator?

Alloy Navigator, a powerful IT Service and Asset Management solution designed to simplify and streamline your operations. With its adherence to ITIL standards and industry best practices, it offers a approach to managing Help Desk tickets, software licenses, knowledge base, and hardware/software inventory. Experience the efficiency and effectiveness of Alloy Navigator today.

Alloy Navigator Pricing

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Company Details

Company Name : Alloy Software
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Key Features of Alloy Navigator

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Base
  • Self Service Portal
  • Asset Management
  • Configuration Management Database (cmdb)
  • Workflow Automation
  • Email Integration
  • Sla Management
  • Reporting And Analytics
  • Mobile Access
  • Task Management
  • Calendar Integration
  • Active Directory Integration
  • Customizable Dashboards
  • Notification And Alerts
  • Survey Management
  • Role Based Access Control
  • Document Management
  • Inventory Management
  • Customer Database
  • Online Activation
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Known Issue Management
  • Multiple Brands Products
  • Service Desk (itil Itsm)
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Macros
  • Online Forums
  • Service Level Management
  • Service Level Agreement (sla) Management
  • Software Metrics
  • Third Party Integration
  • To Do List
  • Service Catalog Management
  • Shared Mailboxes
  • Saas Helpdesk Software

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : Chinese,English,French,German,Italian,Portuguese,Russian,Spanish

Description

Alloy Navigator, your all-in-one solution for managing service desk operations. With its intuitive interface, this software allows you to handle tickets, assets, incidents, changes, and work orders with ease. Customize workflows to align with your unique business processes and access an online Web Portal, Self-Service Portal, and Mobile Portal for seamless communication with end-users and technicians. Keep track of your entire network inventory and conduct physical inventories through our convenient mobile app, ensuring software licensing compliance. Plus, take advantage of interactive dashboards, scheduled reporting, and real-time views for comprehensive analysis. Streamline your IT management with Alloy Navigator.
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Alternatives of Alloy Navigator

Alloy Navigator FAQ's

The top 5 features of Alloy Navigator include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Knowledge Base

Alloy Navigator supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Alloy Navigator serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Alloy Navigator are HappyFox, Olark and Kapture CX. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Alloy Navigator is available in multiple languages, including Chinese, English, French, German, Italian and more.

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