Ajoxi

Sold by : Ajoxi

What is Ajoxi?

Ajoxi Contact Center is a game-changing solution designed to enhance your customer service strategy. Our advanced technology allows you to streamline communication, drive growth, and boost customer satisfaction. With tailor-made solutions to meet your business needs, Ajoxi brings innovative tools to elevate your contact center experience. Elevate your customer service game with Ajoxi.

Ajoxi Pricing

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Company Details

Company Name : Ajoxi
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Key Features of Ajoxi

  • Omnichannel Support
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • Call Scripting
  • Voicemail
  • Call Queuing
  • Call Transfer
  • Call Conferencing
  • Customizable Dashboards
  • Sms Integration
  • Email Integration
  • Social Media Integration
  • Web Chat
  • Outbound Dialing
  • Speech Analytics
  • Agent Scripting
  • Quality Management
  • Chat Support
  • Email Management
  • Sms Support
  • Video Chat
  • Predictive Dialing
  • Call Back Functionality
  • Ai Powered Analytics
  • Real Time Reporting
  • Scalability
  • Ivr System
  • Chatbots
  • Mobile Support
  • Disaster Recovery
  • Security Compliance
  • Api Integration
  • Customer Feedback Tools
  • Intelligent Routing
  • Ai Powered Chatbots
  • Mobile Access
  • Multi Language Support
  • Real Time Monitoring
  • Knowledge Base
  • Performance Reporting
  • Chat And Email Integration
  • Agent Performance Reports
  • Customizable Reporting
  • Voice Bot Integration
  • Sms And Email Integration
  • Call Whispering
  • Call Barging
  • Outbound Campaign Management
  • Document Management
  • Knowledge Management
  • Meeting Management
  • Performance Management
  • Survey Management
  • Training Management
  • Appointment Management
  • Call Center
  • Opportunity Management
  • Contractor Management
  • Lead Management
  • Contact Management
  • Call Routing
  • Call Management
  • Performance Metrics
  • Application Integration
  • Applications Management
  • Recruiting Management
  • Assessments
  • Collaboration Tools
  • Onboarding
  • Self Service Portal
  • Live Chat System
  • Workflow Management
  • Compliance Management
  • Collaboration
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Performance Appraisal
  • Surveys & Feedback
  • Budgeting & Forecasting
  • Dashboard
  • Key Performance Indicators
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Telemarketing Management
  • Voice & Data Integration
  • Voip
  • Activity Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Pipeline Management
  • Campaign Management
  • Lead Nurturing
  • Lead Segmentation
  • Source Tracking
  • Analytics
  • Scheduling
  • Automatic Call Distribution
  • Computer Telephony
  • Blended Call Center
  • Call Logging
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Premise Based Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Audit Management
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Multi Campaign
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Rewards Program
  • Social Recognition
  • Data Management
  • Transaction Management
  • Client Management
  • Badge Management
  • Data Analysis Tools
  • Rewards Management
  • Customer Segmentation
  • Question Branching
  • Sentiment Analysis
  • Employee Lifecycle Management
  • Communication Management
  • Data Analysis
  • Trend / Problem Indicators
  • Call Reporting
  • Customer Engagement
  • Contest Management
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • Power Dialer
  • Keyword Tracking
  • Conversion Tracking
  • Audio / Video Conferencing
  • Chat / Messaging
  • Usage Reporting
  • Skills Tracking
  • Call Results
  • Callback Scheduling
  • Campaign Specific Caller Id
  • Fcc Compliance
  • Ftc Compliance
  • Competitor Analysis
  • Preview Dialer
  • Live Chat
  • Mobile Survey
  • Custom Survey Urls
  • Skip Logic
  • Offline Response Collection
  • Auto Dialing
  • Call List Management
  • Speech Recognition
  • Question Library
  • Supports Audio / Images / Video
  • Site Intercept Survey
  • Action Management
  • Multi Channel Collection
  • Text Analysis
  • Trend Analysis
  • Reporting/analytics
  • Virtual Extensions
  • Employee Directory
  • Encryption
  • Content Management
  • Ecards
  • Goals
  • Manager To Peer Recognition
  • Nominations
  • Peer To Peer Recognition
  • Rewards Catalog
  • Rewards Points
  • Auto Dialer
  • Complaint Management
  • Time & Attendance
  • Billing For Data
  • Billing For Voice
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Archiving
  • Virtual Assistant
  • Omni Channel
  • Leaderboards / Activity Tracking
  • Surveys
  • Real Time Chat
  • Interactive Voice Response
  • Queue Management
  • Alerts / Escalation
  • Call Parking
  • Goals / Quota Management
  • Statistical Analysis
  • In House Collections
  • Caller Identification
  • Multiple Scripts
  • Phone Key Input
  • Text To Speech
  • Voice Customization
  • Voice Mail
  • Sip Trunking
  • Unified Communications
  • Agency Management
  • Automated Notices
  • Payment Plans
  • Ring Groups
  • Contextual Guidance
  • Correlation Analysis
  • Voice Quality Enhancement
  • Omnichannel Routing
  • Microsoft Teams Integration
  • Ivr (interactive Voice Response)
  • Chat And Email Support
  • Ai Powered Insights
  • Automated Workflows
  • Self Service Options
  • Custom Reporting
  • Third Party Integrations
  • Security And Compliance
  • Help Desk
  • Access Control
  • Cloud Backup
  • Cloud Based Security
  • Cloud Management
  • Cloud Services
  • Call Whisper And Barge In
  • Cloud Workload Protection
  • Cloud Compliance Management
  • Knowledge Base Integration
  • Call Routing And Queuing
  • Call Recording And Analytics
  • Call Transfer And Conferencing
  • Call Scripting And Call Flow Designer
  • Callback And Voicemail Handling
  • Call Center Gamification
  • Cloud Cost Modeling
  • Cloud Infrastructure Provisioning

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Live Support,Training
Languages Available : English,Hindi

Description

AJoXI - the leading solution for remote contact centers. With AJoXI, businesses can effortlessly manage their contact center operations from any location across the globe, providing unparalleled virtual connectivity. Remote agents can handle customer interactions with exceptional efficiency and professionalism, thanks to AJoXI's advanced capabilities and user-friendly interface. Stay connected and achieve outstanding customer service through seamless collaboration and real-time monitoring. Embrace the convenience and flexibility of a remote contact center with AJoXI, transforming the way your business engages with customers.
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Alternatives of Ajoxi

Ajoxi FAQ's

The top 5 features of Ajoxi include:

  • Omnichannel Support
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Call Recording
  • Real Time Analytics

Ajoxi supports a variety of platforms including: Email, Live Support, Training.

The top three competitors of Ajoxi are 3cLogic, VCC Live and Voiptime Cloud. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Ajoxi is available in multiple languages, including English, Hindi and more.

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