What is Acknowledge Proactive Monitoring?
Acknowledge Proactive Monitoring (APM) - a highly efficient SaaS platform that ensures continuous monitoring and management of ICT environments. It offers comprehensive performance, stability, availability, and security monitoring of essential network devices, servers, platforms, printers, public cloud services, and web applications. With APM, you can keep a proactive eye on your system's health and mitigate potential risks before they impact your business operations.
APM (Acknowledge Proactive Monitoring) is a robust SaaS product from Acknowledge Benelux B.V., a leading Dutch Managed Service Provider. Developed and used by the company for years, APM offers comprehensive monitoring solutions for all objects in ICT environments.
Through a combination of different methods such as server agents, SNMP, API calls, and HTTP calls, APM provides a complete and integrated status dashboard for the entire ICT landscape. This includes actionable insights to help customers identify and address any issues quickly.
One of the standout features of APM is its user-created APM Maps, which visually display relationships between monitored objects such as servers, network devices, connections, applications, and platforms. In addition, APM includes a built-in vulnerability scanner - OpenVAS with the Greenbone Enterprise Feed - for regular risk reports on monitored objects.
For detailed asset information, APM offers specific categories, making it easy to access information such as software versions running on servers. This is particularly useful for tasks like license compliance checks and patch management. APM also has the ability to detect any configuration changes in network devices, with the option to retrieve previous versions if needed.
Reporting to management or clients can often be cumbersome, which is why APM has a built-in report engine to simplify the process. It also comes with a fully documented API that allows for integration with other systems, such as service management or monitoring tools. Additionally, APM offers integration with Service.Direct - their SaaS solution for Service Management - at no extra cost.
Overall, APM is a versatile and comprehensive solution for all monitoring needs in ICT environments. It is suitable for any organization managing their own IT, as well as for external customers.
