3CX

Sold by : 3CX

What is 3CX?

3CX is a versatile and user-friendly VoIP business phone system that gives you full control over your phone usage from any location. This open-platform solution can be deployed on-premise or in the Cloud, making it adaptable to your specific needs. With included backup and restore features, you can rest assured that your system is secure and reliable.

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Company Details

Company Name : 3CX
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Key Features of 3CX

  • Call Queues
  • Ivr (interactive Voice Response)
  • Call Recording
  • Live Chat
  • Video Conferencing
  • CRM Integration
  • Call Reporting And Analytics
  • Call Routing
  • Voicemail
  • Call Transfer
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Call Back
  • Skill Based Routing
  • Wallboard
  • Webrtc Softphone
  • Mobile Apps
  • Sip Trunking
  • Call Parking
  • CRM
  • Meeting Management
  • Survey Management
  • Call Center
  • Quality Management
  • Mobile App
  • Ivr And Dial Groups
  • Internal Call Transfer
  • Online Fax
  • Customisable Welcome Greeting
  • Multiple Extension
  • Api Integration
  • Call Logs
  • Multiple Simultaneous Calls
  • Call Management
  • Application Integration
  • Collaboration Tools
  • Real Time Monitoring
  • Live Chat System
  • Collaboration
  • Real Time Reporting
  • Dashboard
  • Caller Id
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Predictive Dialer
  • Voip
  • Activity Tracking
  • Scheduling
  • Automatic Call Distribution
  • Computer Telephony
  • Call Logging
  • Call Scripting
  • Inbound Call Center
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Audit Management
  • Call Sharing
  • Distributed Call Recording
  • Scheduled Recording
  • Video Call Recording
  • Call Queuing
  • Outgoing Call Tracking
  • Communication Management
  • Call Reporting
  • Multi User Collaboration
  • Mobile Access
  • Call Control
  • Unlimited Concurrent Calls
  • Ivr System
  • Contact History
  • Audio / Video Conferencing
  • Chat / Messaging
  • Call Results
  • Callback Scheduling
  • Call List Management
  • Speech Recognition
  • Fax Management
  • Virtual Extensions
  • Web Conferencing
  • Encryption
  • Peer To Peer Recognition
  • Auto Dialer
  • Call Hold
  • Call Conference
  • Multi Lingual Ivr
  • Incoming Call Id
  • Call Hold Music
  • Incoming Sms
  • Call Mute
  • Fixed Line Compatibility
  • Mobile Line Compatibility
  • Archiving
  • Virtual Assistant
  • Omni Channel
  • Leaderboards / Activity Tracking
  • Surveys
  • Real Time Chat
  • Interactive Voice Response
  • Queue Management
  • Flexible Rate Tables
  • Provisioning
  • Call Duration
  • Call Volume
  • Caller Identification
  • Unattended Call Management
  • Voice Mail
  • Unified Communications
  • Ring Groups
  • Who Answered Log

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,iOS,3CX App
Languages Available : Chinese,Danish,Dutch,English,French,German,Italian,Japanese,Polish,Portuguese,Russian,Spanish
Software Integrations : 1C:Enterprise,Advik Zoho Mail Backup Tool,Bitrix24,ConnectWise,Freshdesk,Freshsales,Microsoft Dynamics 365 Business Central,MongoDB,Nutshell CRM,Office 365 for Business,Sifo Systems Exchange Server Recovery Software,SQL Server Management Studio (SSMS
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Alternatives of 3CX

3CX FAQ's

The top 5 features of 3CX include:

  • Call Queues
  • Ivr (interactive Voice Response)
  • Call Recording
  • Live Chat
  • Video Conferencing

Yes, 3CX integrates seamlessly with:

  • 1C:Enterprise
  • Advik Zoho Mail Backup Tool
  • Bitrix24
  • ConnectWise
  • Freshdesk
  • Freshsales
  • Microsoft Dynamics 365 Business Central
  • MongoDB
  • Nutshell CRM
  • Office 365 for Business
  • Sifo Systems Exchange Server Recovery Software
  • SQL Server Management Studio (SSMS

3CX is compatible with multiple platforms, Android,iOS,3CX App

3CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

3CX serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of 3CX are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

3CX is available in multiple languages, including Chinese, Danish, Dutch, English, French and more.

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